Dawsons Auctioneers are committed to protecting and respecting your privacy.
This Policy (together with our standard Terms and Conditions of Business for Buyers and Sellers and any other documents referred to on it) explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
Any questions regarding this policy and our privacy practices should be sent by email to the DPO at [email protected] or by writing to Dawsons Auctioneers Limited, Unit 8 Cordwallis Park, Clivemont Road, Maidenhead, Berkshire, SL6 7BU.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”) which came into force on the 25th May 2018.
WHO ARE WE?
Dawsons Auctioneers Limited is the owner and operator of the website www.dawsonsauctions.co.uk. We are registered in the United Kingdom under company number 10185175 and our registered office is Unit 8 Cordwallis Park, Clivemont Road, Maidenhead, Berkshire, SL6 7BU. Our VAT number is: 251241249.
Our contact details are:
Address: Unit 8 Cordwallis Park, Clivemont Road, Maidenhead, Berkshire, SL6 7BU.
Email: [email protected]
Telephone: 0207 431 9445.
HOW DO WE COLLECT INFORMATION FROM YOU?
We obtain information about you in a variety of ways, for example:
THE INFORMATION WE HOLD ABOUT YOU
The personal information we collect might include:
We may collect information about you from other sources, including through online bidding platforms such as the-saleroom.com and from commercially available sources (such as data aggregators and public databases). For example, if you access third-party services (such as Twitter, Facebook or Instagram) through or in connection with our website, we may collect information available about you through those services, including personal information as well as publicly observable data, such as activities on blogs, videos, and other online postings. We may also collect personal information from you at events, from telephone calls, surveys and/or other correspondence with you.
We do not collect any special categories of personal data about you, such as details about your race or ethnicity, or about your health; nor do we collect information about criminal convictions and offences. We operate CCTV cameras at our salerooms and offices for safety and security purposes and these cameras may record your physical appearance and your conduct at our premises. We will also record your voice when you telephone us.
HOW IS YOUR INFORMATION USED?
(i) to supply services requested by or for you; (ii) for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract; (iii) for compliance with a legal obligation to which we are a subject; (iv) to pursue our legitimate interests; or (v) where you have given us your express consent.
We may use your information in order to:
We use your financial information, such as credit card details only for payment purposes.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
CHANGE OF PURPOSE
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you may hold with us.
WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data on one of the following lawful bases:
We will share your personal information with third parties where required by law, where it is necessary to administer our relationship with you or where we have another legitimate interest in doing so. We will never sell or pass on your personal data to third parties for marketing purposes. Ever.
WHICH THIRD-PARTY SERVICE PROVIDERS PROCESS MY PERSONAL INFORMATION?
Where permitted by the provisions of applicable law, Dawsons may share such information from time-to-time with the following third parties:
For a list of our third-party service providers, please see the section titled Dawsons Third Party Data Processors.
WHAT ABOUT OTHER THIRD PARTIES?
KEEPING YOUR PERSONAL DATA SECURE
We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided via our website, or by any other means electronic or otherwise.
We use a variety of security technologies and procedures to help protect your personal details from unauthorised physical and electronic access.
As effective as modern security practices are, we cannot guarantee the complete security of personal data held in our systems, nor that that information you supply through the internet or any computer network is entirely safe from unauthorised intrusion, access or manipulation during transmission. Any transmission is at your own risk. We will not be liable for any resulting misuse of your personal data.
Our CCTV is used to capture, record and monitor images of what takes place at our salerooms, in real time. Images are recorded as digital information. Cameras can be fixed or set to scan an area. In some circumstances they can be operated remotely by controllers.
We operate CCTV for the health and safety of our employees and other persons attending our salerooms from time to time and for the prevention and detection of crime and anti-social behaviour.
At our discretion, we may disclose personal data in response to valid requests from the police and other statutory law enforcement agencies. We may also disclose personal data to third parties, if required to by law; but we do not otherwise share any CCTV recordings or images.
YOUR DUTY TO INFORM US OF CHANGES
It is important that the personal information we hold about you is accurate and current. Please keep us informed of any changes to your personal information of which we need to be made aware.
Under certain circumstances, by law you have the right to:
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if any request made by you is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
RIGHT TO WITHDRAW CONSENT
In those circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing.
LINKS TO OTHER WEBSITES
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
TRANSFERRING YOUR INFORMATION OUTSIDE OF THE EEA
As part of the services we offer to you, the information which you provide to us may be transferred to countries outside the EEA. The EEA includes all European Union Member countries as well as Iceland, Liechtenstein and Norway. For example, this may happen if any of our servers are from time to time located in a country outside of the EEA. If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA. For example, our contracts with third parties stipulate the standards they must follow at all times.
DAWSONS THIRD PARTY DATA PROCESSORS
Dawsons may share your personal data with the following third-parties who assist us in providing the products and services and who provide technical services:
Dawsons Third Party Data Processors
Marketing – Printing & Postage Services
Michael Burbridge Printers Ltd
Marketing – Communications software
ATG Media, Xero, Microsoft
Solution Consultants & Microsoft
ATG Media, Easy Live Auctions, Invaluable
Mailboxes Etc, Jentel Packing
HOW TO MAKE A COMPLAINT?
To exercise all relevant rights, queries or complaints please in the first instance contact the Dawsons Data Protection Officer (DPO) via email at: [email protected] or write to us at: Dawsons Auctioneers, Unit 8 Cordwallis Park, Clivemont Road, Maidenhead, Berkshire, SL6 7BU, UK.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/
REVIEW OF THIS POLICY