Frequently Asked Questions

Arranging the estate of a late loved one can be difficult and distressing, especially when dealing with their treasured possessions and house contents. We recognise the importance of carrying out valuations at a sensitive time, where speed is of the essence.
Book a Valuation
ceramic cherub statues awaiting valuationclassic gold pocketwatch with visible interior machinery
How do I book a valuation?
To book a valuation, you can either make an appointment online via our website, or contact us by phone on 0800 038 5425 or email us at [email protected].
What can I expect on the day of valuation?

On the day, a member of our team will attend the property. The valuer will go room-by-room, producing a detailed inventory as they go, itemising all personal possessions with an individual value over £500. You will also be asked to point out any items you think may be of value, that are not immediately visible. The Valuer will be happy to answer any questions you may have.

Within seven working days, you will receive a full written, digital report that can be used for probate and inheritance tax calculation purposes. We can also send a copy to your solicitor if required.

Do I need to be present on the day of valuation?
You are welcome to be present before or during the valuation, but it is by no means necessary. We are happy to arrange the collection of keys from your solicitor or estate agent if needed.
How much does a probate valuation cost?

We pride ourselves on transparent, fixed fees; we do not charge hourly rates. A full breakdown of our fees is available to view here.

I am worried about valuables left in a vacant property, can you help?

Yes. If there is a concern about valuables left in a vacant property, we can arrange for items to be collected and transported to our saleroom where they will be stored securely and insured, awaiting instruction to sell.

What do you value?

We value everything inside a property including art, antiques, jewellery, watches, silver, furniture, collectables and general household items. We also value cars, motorcycles and other vehicles.

Do you cover the whole of the UK?

Yes. We operate on a national basis, our team of experts provide our services to clients across the UK.

What happens to my written report?
Following the visit from our professional appraiser, your digital valuation report will be prepared and emailed to you, usually within seven working days of our visit.
Do I have to have items to sell to use your service?

No. You do not have to have items to sell to use our services. Our probate valuation service provides a written valuation report that is used for inheritance tax calculation purposes and for executors distributing an estate. You are welcome to decide at a later date if you would like to use our auction services.

Can personal belongings be sold before probate is granted?

Yes, based on the advice you receive from your solicitor. To find out more, see Can I sell chattels before probate?’.

If items are sold at auction, when will the estate receive the funds?

Once items have been sold and paid for by the buyers, proceeds are paid to your nominated bank account one month after the auction.

Do you provide legal advice?

No. We do not provide legal advice but can recommend a solicitor to you. Get in touch with us by phone or email to find out more.

Can you deal with multiple properties?

Yes. We can deal with more than one property as part of an estate. Charges will vary depending on the size and number of properties that require our services.

Do you value and sell the residential property?

No. We do not value and sell residential properties, but we can connect you with a number of trusted estate agents and property auctioneers whom we regularly work with.